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Yes — at BennyBoom, we strongly encourage all customers to inspect their product before making payment, especially when using the Pay on Delivery option.
🔍 Why Inspection Is Important #
Inspecting your product at the time of delivery helps you:
- Confirm that the correct item was delivered
- Check for any visible damages or defects
- Ensure you’re satisfied with the condition and packaging
- Avoid complications after payment has been completed
✅ What to Check During Inspection #
When the rider hands over the package, please:
- Check the product name and model to be sure it matches your order
- Quickly scan the product for visible signs of damage or faults
- Ensure any accessories or cables (if applicable) are included in the box
- If it’s an electronic item, you may power it on briefly (if convenient)
💬 What to Do If There’s an Issue #
If you notice a problem during inspection:
- Politely inform the rider immediately
- Contact our support team on +2349067962756
- Do not proceed with payment until the issue is reviewed
- We will arrange a replacement or resolve the issue quickly
🚫 After Payment #
Once payment is made and the rider has left:
- The product is considered accepted
- Any later issues may be processed only under our warranty or return policy, and not as a failed delivery
Final Tip #
Don’t rush. Take a minute to be sure everything is in order before you make payment.
