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Can Someone Else Receive My Order on My Behalf?

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Yes, at BennyBoom, you can absolutely authorise someone else to receive your order on your behalf—whether you’re unavailable or simply prefer that someone collects it for you.

👤 How It Works #

If you’re not available at the time of delivery, a trusted friend, family member, or colleague can accept the package for you.

To ensure a smooth process:

  • Let us know ahead of time who will be receiving the order
  • Provide their full name and phone number to our support or delivery team
  • Ensure they are at the correct address and available during the delivery window

💳 For Pay on Delivery Orders #

If you selected Pay on Delivery, your authorised recipient must:

  • Have the exact cash or card ready to complete the transaction
  • Be informed about the product being delivered
  • Be available to inspect and sign off on the item upon delivery

📦 Responsibility After Delivery #

Once the delivery is completed and received by your authorised person:

  • BennyBoom will consider the delivery successful
  • Any issues or damages must be reported within 24 hours of delivery
  • Ensure your representative checks the item thoroughly on your behalf

📞 Need to Update Delivery Info? #

If you need to update or add a recipient before delivery:

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