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We understand that unexpected things happen and you might not always be available when your delivery arrives. At BennyBoom, we’ve made it easy to reschedule or make alternative arrangements.
🚚 If You Missed the Delivery Attempt #
If our delivery partner attempted to deliver your order and you weren’t available:
- You will receive a call or WhatsApp message notifying you of the missed delivery.
- The item will not be left behind without confirmation, to ensure it gets to the right person.
🔄 How to Reschedule Delivery #
To reschedule your delivery:
- Reply to our WhatsApp message or call us as soon as possible.
- Confirm a new date and time that works for you.
- Ensure someone will be available at the address during the rescheduled time.
👥 Can Someone Else Receive It? #
Yes. If you won’t be around, you can authorise someone else to receive the delivery on your behalf. Just let us know their name and phone number ahead of time.
❗Important Note #
If multiple delivery attempts are missed without communication, we may require prepayment before dispatching the item again.
Need Assistance? #
📞 +2349067962756
📧 benny@bennyboom.net
📍 20A, Lanre Awolokun Road, Gbagada Phase 2, Lagos
